Appointments & Insurance
Now that you're ready to get started - here's what you need to know
Insurances We Accept
​
-
CIGNA/Evernorth
-
Anthem Commercial Colorado
-
Blue Cross Blue Shields Colorado
-
Beacon Health Options Commercial
-
United Medical Resources
-
United Healthcare/Optum
-
Rocky Mountain Health Plan
-
Aetna
-
Colorado Access/CCHA
-
Kaiser PPO
-
Kaiser Out-of-Network
-
TriWest
-
​We are not contracted with Medicare
-
Self-pay is available.
Check Eligibility
Check with your insurance to verify eligibility:
-
Confirm your active coverage of benefits- specifically for behavioral health.
-
Confirm Haelen Mental Health is part of your in network plan.
-
Appointment costs are negotiated with each insurance company. If you have a high deductible plan, the appointment costs will be processed by your insurance company and patient responsibility is calculated by the insurer. Your insurance will send a bill to you directly until your deductible or out-of-pocket max is met. Our practice will bill your co-pay the day of service for each visit if that is applicable.
-
Super-bills may be provided for out-of-network claim submission; this is not an option for Medicare and Medicaid.​
-
As a practice we do not complete short term disability paperwork or conduct court ordered evaluations.
Payments & Pricing
-
All co-pays, co-insurance and deductibles are the responsibility of patients at the time of service. Those clients with insurance deemed out of network are responsible for paying self-pay costs and a superbill will be provided.
-
A valid credit card should be kept on file. We accept all major credit cards and HSA cards.
​​​
Late Cancellation and No Show
-
Appointments cancelled or rescheduled within 24-hours of the appointment time will be charged a no show fee, which is $75.
​
-
Please note that insurance does not cover no show fees and it will be charged to the credit card on file.
